About Products

・The displayed prices include tax.

・Due to their nature, the condition of vintage products may vary.

Shipping and Delivery Fees

・Your order will be shipped via Yamato Transport or Japan Post. The shipping carrier cannot be selected. Thank you for your understanding. However, orders to Hokkaido and Okinawa will be shipped via Japan Post.

・A flat shipping rate applies to Honshu, while different rates apply to Hokkaido and Okinawa.

・For purchases under ¥3,000 (including tax), a nationwide flat shipping fee applies, and delivery date/time cannot be specified. Depending on the size of the item, it may be delivered to your mailbox. Delivery may take longer than standard courier services; thank you for your understanding.

・If you purchase multiple items, some products may not be eligible for combined shipping and may require individual shipping. In such cases, additional shipping charges may be applied at checkout. If combined shipping is possible, we will refund a portion of the shipping fee.

・Orders will be shipped according to our shipping schedule after payment confirmation. Please check the shipping schedule here. You can specify a delivery date for five or more business days after placing your order. If no specification is made, we will arrange for the earliest possible shipment.

・In certain areas requiring two days for delivery, as well as in cases of remote islands, weather conditions, or delivery delays, we may not be able to meet your requested delivery date.

Delivery Time Slots

If you wish to specify a delivery time, please indicate your preference in the remarks section. The available time slots are as follows:

・Morning
・12:00 – 14:00
・14:00 – 16:00
・16:00 – 18:00
・18:00 – 20:00
・19:00 – 21:00

・Orders placed on the same day as the shipping schedule, during Obon, New Year holidays, or other peak periods may not meet the requested delivery date.

・If you are registered with Kuroneko Members, you will receive a shipment notification email upon dispatch, allowing you to modify the delivery date or location.

・If you are registered with Japan Post's Yu-ID, you will receive a notification via "E-Notification." If the registered phone number matches the one on LINE, you will also receive a notification there, allowing you to adjust the delivery details.

Payment Methods

・Credit Card
・PayPal

Additional Costs

・Consumption tax (10%)
・Shipping fees

Returns and Exchanges

We take great care in ensuring product quality. However, if you receive a damaged, soiled, or incorrect item, please contact us within three days of delivery. We will promptly arrange for a return or exchange (in such cases, we will cover the return shipping cost). Please note that we may not be able to process returns or exchanges if more than three days have passed.

The following items are not eligible for return, cancellation, or exchange:

・Returns or cancellations due to customer preferences (e.g., "The item is different from what I expected," "The size does not fit")
・Items that have exceeded three days from the delivery date
・Items that have been soiled, damaged, or have absorbed odors after arrival

*Used books and vintage products (These items are non-returnable and non-exchangeable after purchase. Please check the condition carefully before purchasing. If you have any concerns, please contact us before placing your order.)